Waldman & Associates provides a range of legal and immigration consulting services to our clients. We have a policy of protecting the privacy of our clients in the course of providing services to them. Our relationship with our clients is based upon trust and maintaining client privacy is, therefore given the utmost priority.
Your Privacy Rights
From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), available at http://laws-lois.justice.gc.ca/eng/acts/P-8.6/ and the Canadian Standards Association Model Code for the Protection of Personal Information, which it incorporates. PIPEDA gives you rights concerning the privacy of your personal information.
What Personal Information Do We Collect?
The types of personal information that we may collect from you include your name, home address, telephone number, personal e-mail address, billing and account information, information about a client’s legal issue and other information incidental to providing legal advice and services, including personal information about witnesses, family members, beneficiaries, directors, officers, employees, adverse parties, parties-in-interest, investigators, decision makers, experts, other professional advisors, and our clients’ business partners, investors, shareholders, competitors and customers whom are individuals.
How Do We Collect Your Personal Information?
We collect information only by lawful and fair means and not in an unreasonably intrusive way. Wherever possible, we collect your personal information directly from you, at the start of a retainer and in the course of our representation.
We may also obtain information about you from other sources, including:
- A government agency or registry;
- Your employer, if we are acting for you, at its request;
- Your accountant;
- Your family members; and
- Your authorized agent or representative.
Why Do We Collect Your Information
We use your personal information to provide legal products and services to you, to administer our client billing databases and to include you in any direct marketing activities. Direct marketing activities include providing you with information about our services or about new developments in the law from time to time. If you tell us that you no longer wish to receive information about our services or about new developments in the law, we will not send any further material. Our specific purposes for collecting your personal information include, but are not limited to:
- Establishing and managing client relationships;
- Providing legal advice and performing legal services;
- Providing immigration related consulting advice and services;
- Avoiding conflicts of interest;
- Developing and managing our knowledge-management precedent systems and databases;
- Detecting error, negligence, breach of contract, fraud, theft and other illegal activity and protecting Waldman & Associates from the same;
- Auditing compliance with Waldman & Associates’ policies and contractual obligations
- Engaging in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Waldman & Associates;
- Any purpose required to comply with any legal or regulatory requirements or provisions; and
- For any other purpose for which your consent has been obtained.
Your knowledge and consent is required for the collection, use and disclosure of your personal information except in situations where this would be inappropriate. Inappropriate circumstances include where your personal information is being sought for certain legal, medical, security reasons that would make it impossible or impractical to provide you with knowledge and to seek your consent.
Consent to collect, use or disclose your personal information is required and can be accepted orally or in writing, depending on the circumstances. In some cases, your consent will be implied through your conduct. We will re-obtain your consent where we intend to use your personal information for a purpose, which varies from the purpose for which the personal information was initially obtained.
You can withdraw your consent subject to reasonable notice and legal and contractual obligations. We will inform you of any and all implications of your withdrawal of consent.
Disclosure Of Your Personal Information
Waldman & Associates will disclose your personal information under certain circumstances. These circumstances include by are not limited to the following:
- When required or authorized by law to do so;
- When your consent for the disclosure has been obtained;
- When disclosure is required for the delivery of legal services wherein you consent is implied;
- Where it is necessary to establish or collect fees;
- If we engage expert witnesses on your behalf;
- If we retain other law firms in other jurisdictions on your behalf;
- If the information is already publicly known.
Waldman & Associates does not disclose your personal information to any third party to assist the third party in marketing their products or services. Waldman & Associates does not provide our client mailing lists to other firms.
Is My Personal Information Secure?
Waldman & Associates takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access and disclosure, and modification. Reasonable precautions taken include:
- Premises security;
- Restricted file access to personal information;
- Technological safeguards to reduce risk of hacking, viruses and unauthorized computer access; and
- Implementing and employing internal password and security policies.
Access To Personal Information
You may ask for access to any personal information we hold about you. Summary information is available upon request. More detailed requests that require archive or other retrieval costs may be subject to our standard professional and disbursement fees. Contact information is provided below.
Updating Your Personal Information
Since Waldman & Associates uses your information to provide you with legal and immigration related consulting services, it is important that this information be accurate and up-to-date.
If during the course of the retainer, any of your information changes, please inform us so that all necessary updates can be made. Contact information is provided below.
If Waldman & Associates holds information about you and you can establish that it is not accurate, complete and up-to-date, Waldman & Associates will take reasonable steps to correct it.
Can I Be Denied Access To My Personal Information?
Your right to access your personal information is not absolute. Waldman & Associates may deny you access to your personal information in certain circumstances, including:
- When denial of access is required or authorized by law;
- When the information is prohibitively costly to provide;
- When the personal information requested relates to existing or anticipated legal proceedings against you;
- When granting you access would have an unreasonable impact on another person’s or other people’s privacy;
- When granting you access would prejudice negotiations with you;
- For legal, security or commercial propriety reasons and to protect Waldman & Associates’ rights and property;
- Where the request for access is frivolous or vexatious.
If Waldman & Associates denies your request for access to your personal information, or denies your request to correct your personal information, Waldman & Associates shall provide reasons.
Waldman & Associates does not use Social Insurance Numbers as a way of identifying or organizing the personal information we hold.
Can I Request Anonymity?
Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing your name, for example, by accessing general information on our web-site. The Proceeds of Crime (Money Laundering) and Terrorist Financing Act requires us to confirm the identity of all new clients. It may also require us to disclose information to FINTRAC in relation to certain large cash transactions.
To help make credit decisions about clients, prevent fraud, check the identity of new clients and prevent money laundering, we may, on occasion, request information about you from the files of consumer reporting agencies.
You should be aware that e-mail is not a 100% secure medium, regardless of the steps taken to secure it. You should be aware of this when you are contacting Waldman & Associates using e-mail and when you are sending confidential and personal information to Waldman & Associates using e-mail.
If you are not satisfied with the response from Waldman & Associates, the Privacy Commissioner of Canada can be reached at:112 Kent Street, Ottawa Ontario, K1A 1H3, 1-800-282-1376.
If you apply to Waldman & Associates for a job, your personal information is required as part of our review process. We normally retain information, including personal information, from our candidates after a decision has been made for one (1) year, unless you ask us not to retain the information. If we offer you a job, which you accept, your information, including your personal information, will be retained in accordance with our privacy procedures for employee records. Information, including personal information, regarding our employees is securely retained on site.